Last updated: 1 January 2026

Photon Academy ("we", "our", or "us") is committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at ibtuition.sg or use our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address provided when you enquire about our services, enrol, or contact us.
Student Information: Student name, school, grade level, and subjects of interest relevant to providing tuition services.
Payment Information: Billing details necessary to process tuition fee payments. We do not store full credit card numbers on our servers.
Website Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and manage IB tuition services
To respond to enquiries and communicate about classes, schedules, and progress
To process enrolment and payment transactions
To send relevant updates, promotions, or educational resources (you may opt out at any time)
To improve our website, services, and user experience
To comply with legal obligations

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

Essential Cookies: Required for the website to function properly.
Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). These cookies collect anonymised data.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and business, including:

Payment processing providers
Email marketing platforms
Website analytics services (e.g., Google Analytics)
Form submission services

These third parties are obligated to protect your information and use it only for the purposes we specify. We do not sell your personal information to any third party.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymise it.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications
Request a copy of your data in a portable format

8. Children's Privacy

Our services are designed for students, some of whom may be under 18 years of age. We collect student information with the knowledge and consent of parents or legal guardians. Parents may contact us at any time to review, update, or request deletion of their child's information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Photon Academy
5 Tank Road, Singapore 238061
Email: info@ibtuition.sg
Phone: +65 9712 4269